The personal data that we collect is:

• Name

• Home address

• Email address

• Date of birth

• Phone number

• Health information
  
  

Purpose and Legal Basis for Processing Your Data

Newcastle Beauty Aesthetics take your privacy seriously and we will never sell or rent your personal data to any third-party.

Sharing of your data and direct marketing activities are only carried out with your express consent, which you are free to withdraw at any time.

We need to obtain and process your personal data to provide you with our products, services and treatments and to fulfil our business and legal obligations.

We will never collect any personal information from you that we do not need or retain any data that is no longer necessary for the purposes specified in this notice.

Where we request sensitive personal data from you (i.e. health or medical data), the reason(s) for the request will be clearly given along with the purposes of the processing.

Explicit consent through a signature will always be required for us to obtain and process your health information.

Who is processing my data?

Newcastle Beauty Aesthetics
First Floor, Hadleys Hairdressing,
18 Saville Row, NE1 8JE
Newcastle upon Tyne, United Kingdom

are the data controller and process your personal information for the purposes laid out in this privacy notice.

Phorest,
Anglesea Mills,
9 Anglesea Row,
Smithfield, Dublin 7,
D07 W5NE, Ireland

acts as data processor on behalf of the salon and has access to personal information only in cases that customer support or troubleshooting is required by Newcastle Beauty Aesthetics.

They must process the personal information in accordance with this Privacy Notice and as permitted by applicable data protection laws.

Your personal data is processed to:

• Collect specific personal data (name, address, email, contact number, date of birth) required to enter into a contract to sell a product or service.

• Engage in communication with you including confirmation and reminders of appointments, and requests to cancel or change bookings.

• Collect health information to perform agreed services appropriately and to potentially highlight areas where products and services may cause issues due to health conditions.

• Ensure a safe service and provide industry standard advice.

• Select relevant offers, promotions and information for you.

• Estimate the number of customers we have.

• Hold personal data required by law or to respond to legal process.

• Hold data for insurance purposes.

• Store customer records.
  
  

Your rights as the individual

If your personal data is held by Newcastle Beauty Aesthetics, you hold particular rights over it.

Where you have provided consent for us to contact you as part of our marketing services, you have the right to modify or withdraw your consent at any time by using the unsubscribe option included with our direct marketing communications or by contacting the Newcastle Beauty Aesthetics Data Officer.

You also have the right:

• To be informed of how your personal data will be used before it is collected.

• To access your personal data and information on how your information is used after it has been gathered.

• To have personal data corrected if it is incomplete, inaccurate or out-of-date.

• To request the removal or deletion of personal data where there is no compelling reason for its continued processing.

• To restrict processing or block processing of your personal data.

• To data portability, having your data moved, copied or transferred to another organisation in an easily readable format.

• To object to direct marketing from us.

Special categories of personal data collection

Health questions are asked in many of our consent forms to potentially highlight treatments that may have a negative effect on your health due to medication you are taking or a condition you have.

Newcastle Beauty Aesthetics asks for consent prior to gathering and processing this information. At any time after giving consent, you can withdraw your consent, subject to legal, insurance and contractual restrictions (see more on “your rights as the individual”). Your privacy is very important to us and we only use this information for determining your suitability for the treatment.

Process of collection

Your personal data is collected when you provide it to us through Phorest software, our website, over the phone, in Newcastle Beauty Aesthetics, by email, social media, in writing or any other means by which you provide it to us.

Information is stored using the Phorest software platform as well as some level of paper record keeping.

Newcastle Beauty Aesthetics gives you access to information about your account and bookings through Phorest software, for the limited purpose of viewing and updating that information.

Children’s Privacy

Newcastle Beauty Aesthetics does not collect the personal data of children under the age of 13 without parental or guardian consent.

If you believe that we hold any information from or about a child under 13, please contact Newcastle Beauty Aesthetics and if we cannot immediately obtain appropriate parental or guardian consent, we will remove the personal data from storage.

Data Sharing

Your personal data is shared only with Phorest representatives in cases where customer support and troubleshooting is required for the salon.

Newcastle Beauty Aesthetics does not share your personal data with third parties.